Thursday 10 September 2009

BES sending email to only a few blackberrys


See how some devices have messages pending and others not?
See also the last contacted time

Do a hard reset on the Blackberry

Remove the battery while the blackberry is still turned on - remove sim
Leave off for 5min
Startup

Blackberry hard reset actually restarts the blackberry properly - a shutdown from the (on/off) button won't restart it, it will only place the blackberry in a sleep mode.

This hard reset will force the blackberry to go back onto the network, as a reset don't leave the network properly.

CONTACT Service Provider and found out that 50% of their network is down.

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