Wednesday 9 June 2010

Office 2007 Pro Plus (using VLK) on Terminal Server 2008 - freeze

Installed Office 2007 Pro Plus on Terminal Server 2008 sometimes Excel will freeze on remote users and other times it will work for 2-3 weeks without a freeze.

Investigation, findings and recommendations:
Add winword, excel, etc to DEP

DEP:
  • Click Start, click Run, type sysdm.cpl, and then click OK.
  • On the Advanced tab, under Performance, click Settings.
  • On the Data Execution Prevention tab,
  • Make sure The option "Turn on DEP for all programs and services except those I select" is selected
  • Example: Add: c:\Program Files (x86)\Microsoft Office\Office12\excel.exe
  • Add all exe files for Outlook, word and excel.

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